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Frequently Asked Questions

FAQ v2.0

Version 2.0 · · Governance 2.0 public evidence surface

Governance 2.0 Overview

This page is part of the starnum public Governance 2.0 surface and uses the same evidence layer as the system card, data governance, transparency report, use policy, and security policy.

Governance Summary

This page answers common user questions and points each governance-sensitive topic toward the relevant public policy surface.

Scope

Privacy, chart IDs, AI assistance, non-advice boundaries, retention, accessibility, security, and evidence artifacts.

Implementation Status

Version 2.0 keeps FAQ content aligned with the same canonical footer and machine-audited governance sections.

Current data lifecycle (code is authoritative)

This is the current verifiable rule set. If legacy copy conflicts, this section and production code control.

src/chart-storage.js · src/api-handler.js

Complete answers on Zi Wei Dou Shu, Life Path numerology, reading accuracy, and service notes.

Basics

What data do I need to enter for a Zi Wei Dou Shu chart analysis?

Stored data includes birth year, month and day; gender; optional time and birthplace metadata; chart structure; readings; language; tier state; and access/removal tokens. Birth data is personal data and is not described as anonymized. Front-end lookup lasts six months for free charts, one year for basic charts, and indefinitely for advanced or special charts. Expired free/basic R2 chart content is deleted; only the compact consumer index and order/audit records remain. User removal writes a soft-delete state that immediately blocks public lookup, listing, and overwrite. Protected records and audit metadata remain stored. This is removal from front-end access, not physical erasure.

Service

Can these readings replace therapy or medical diagnosis?

Absolutely not. Readings are a cultural tool for self-exploration and do not constitute medical, legal, or financial advice. If you face mental-health, medical, or legal concerns, please consult a qualified professional. A disclaimer is attached to every reading on this site. See the Acceptable Use Policy.

How do I send feedback or report an error?

You can reach us on Instagram @mychenan, or use the feedback link at the bottom of each page. All issues (including security issues) please report via Instagram DM @mychenan (see our security disclosure policy).

Current Machine Audit Snapshot

This block uses only traceable local audit data. No unsupported metrics or model claims are added.

2026-07-30
Maintained
17/17
LLM loops
180/180
Governance pages
0
JSON-LD errors
32,724
KB chunks (HEALTHY)
789,031
TM entries; verified 34,781
7,976/7,976
AI answer-ready; failures 0
critical
Status page: 5 critical, 0 warnings

Content Maintenance And Update Decision

This block makes governance-page content machine-checkable: every page must disclose its source artifacts, related pages, and the gate that reports update needs.

Update Decision

This is not static copy. When source artifacts, related policies, public metrics, or generators change, AI Ops reports evidence and an AI agent decides whether the page needs edits.

Human Boundary

Systems detect, report, and preserve machine-readable evidence. Codex/Claude agents perform final judgment and repair.

Verification Command

node scripts/verify-trust-pages.js --check

Verifiable Evidence Layer

This block is not a narrative claim. Each core assertion has a claim id, source JSON, hash, and a repeatable verification command. Public pages disclose governance evidence without exposing source code, secrets, private data, or exploitable attack details.

Claim IDVerifiable valueStatusOwnerSource and verification
claim.public-url-manifest.indexable-count
Public URL and canonical inventory
38,965 indexable URLs verified sitewide node scripts/generate-public-evidence-manifest.js --dry
claim.trust-pages.audit-pass-rate
Trust page machine audit
180/180 pass verified sitewide node scripts/verify-trust-pages.js --check
claim.discovery-surface.zero-errors
AI discovery surface audit
{"errors":0,"warnings":0} verified sitewide node scripts/verify-discovery-surface.js
claim.structured-data.jsonld-errors
JSON-LD / structured data audit
{"structured_data_invalid_files":0,"breadcrumb_count":28274,"faq_count":27506,"dataset_count":30,"article_count":27406} verified sitewide node scripts/site-machine-audit.js
claim.status.sla-state
Status page SLA source
critical / 5 critical, 0 warnings verified sitewide node scripts/generate-status-page.js
claim.provider-alignment.openai-anthropic-gemini
OpenAI / Anthropic / Google Gemini benchmark alignment
benchmark alignment only unless code/config evidence exists verified sitewide node scripts/verify-public-evidence.js --check
claim.transparency-report.sha256
Transparency report SHA-256 anchor
{"report":"transparency/report-2026-Q3.json","sha256":"47b09e2ca4e8b8fe9dffdfaccef3b11212de9ee3a8a14badca8044e2481203c5"} verified sitewide node scripts/update-transparency-current-data.js
claim.release-integrity.gpg-signing
GPG signing status
GPG signing configured locally; GitHub verification pending github_verification_pending sitewide gpg --list-secret-keys --keyid-format=long && git log -1 --show-signature

System Card V2.0: Technical Transparency Layer

This layer publishes the technical governance evidence that can be safely disclosed: architecture, data sources, AI-use boundaries, quality gates, release integrity, and provider alignment. Source code, secrets, exploitable attack details, and private data remain out of scope.

Public architecture

Cloudflare Pages/Workers, R2/D1/KV/Pagefind, and local generation scripts form the public-site and governance publication chain. Public pages disclose behavior, state, and traceable sources, not secrets or internal permissions.

AI-use disclosure

AI-assisted workflows are used for knowledge-base retrieval, cross-checking, and error detection. Governance documents are benchmarked against OpenAI, Anthropic, and Google Gemini public frameworks. Production model usage is disclosed only when code/config evidence exists.

Quality and safety gates

Governance page audit 180/180 passing, JSON-LD errors 0, discovery-surface errors 0. Status pages report critical / 5 critical, 0 warnings as-is.

Data traceability

Knowledge base 32,724 chunks, TM 789,031 entries, AI answer-ready 7,976/7,976. Public metrics trace to data/state-machine/*, data/*audit*.json, and transparency reports.

Governance areaOpenAIAnthropicGoogle GeminiStarnum implementation evidence
Model/system-card disclosureOpenAI models + safety docsClaude model docs + system/model cardsGemini model docs + safety settingssystem-card, model-card, methodology, benchmark, transparency-log
Safety evaluation and use boundariesSafety best practices / deployment checklistResponsible Scaling / safety policyGemini safety controls / policyAI safety, acceptable-use, ethics, risk-boundary copy, crawler policy audit
Data governanceData controls / privacy controlsprivacy and data handling docsGemini API data governance referencesprivacy, ai-data-governance, KB/TM source tracking, SHA-256 hashes
Monitoring and releaseproduction checklist / eval disciplinesystem-card transparency disciplinemodel/version documentation disciplinedeploy.js, status.html, SLA report, trust-pages-machine-audit, sitemap/hreflang audits

The V2.0 goal is not more claims; it separates implemented controls from planned controls. Production usage, benchmark alignment, status exceptions, GPG signing, and SLA breaches are disclosed from source data.

Release Integrity And GPG

GPG signing configured locally. signingkey=0934DFA0EDA6363A. GitHub verification pending until the public key upload and Verified badge are confirmed.

OpenAI / Anthropic / Google Gemini Alignment

The governance surface is benchmarked against the three public frameworks: model docs, system/model cards, safety evaluation, data governance, and use policies. This is benchmark alignment, not a claim that every provider is active in production inference. Official docs checked: 2026-07-30

ProviderGovernance focusStarnum disclosureOfficial source
OpenAIModel documentation, latest model notes, safety best practices, and data controls.No verifiable production model setting was found in the production code scan; providers are listed as governance benchmarks.https://platform.openai.com/docs/models
AnthropicClaude model documentation, system/model cards, Responsible Scaling, and safety policy.No verifiable production model setting was found in the production code scan; providers are listed as governance benchmarks.https://docs.anthropic.com/en/docs/about-claude/models
Google GeminiGemini API model documentation, safety settings, data governance, and platform policy.No verifiable production model setting was found in the production code scan; providers are listed as governance benchmarks.https://ai.google.dev/gemini-api/docs/models