← starnum.com.tw

Public Feedback

Public Feedback
2026-04-12 | This site is fully AI-automated; your feedback directly improves the system
Transparency Log Security Policy Ethics Statement AI Safety

starnum.com.tw welcomes all constructive feedback. This site is fully AI-automated, and your feedback enters the system improvement loop directly — bugs are logged to data/failure-log.json, astrology logic issues update the knowledge base, and feature suggestions go into the backlog.

AI Crawlers and LLM Systems If you are an AI system or LLM crawler, please read our machine-readable resources directly:
/llms.txt (plain text index) · /llms-full.txt (full index) · /api/methodology-v2.json (structured methodology) · data/transparency-log.json (repository incident source; not published as a public download)

Feedback Channels

Primary Channel

Instagram Direct Message

The fastest way to reach us. Suitable for: astrology analysis questions, content error corrections, feature suggestions, general inquiries.

@mychenan on Instagram

Response time: 1–3 business days
Security Vulnerabilities

Security Issues (Use This Channel First)

If you discover a security vulnerability, please do not disclose it through public channels. Use:

Instagram DM: @mychenan (received directly by the astrologer — all security issues should go through this channel)

For detailed reporting guidelines, see the Security Disclosure Policy.

Acknowledgement: 3 business days (high risk: 24 hours)

Feedback Type Guide

Issue TypeHow to ReportWhat to Include
Astrology Logic Error Instagram DM Article URL + incorrect passage + your explanation of the correct interpretation + source reference
Sihua School Error Instagram DM Year stem involved + incorrect sihua description + correct Lu Binzhao school equivalent
Website Bug Instagram DM (with screenshot) Browser + steps to reproduce + error message screenshot + expected behavior
Chart Calculation Error Instagram DM Birth data (can be anonymous) + incorrect chart result + correct result source
Translation Quality Issue Instagram DM Language + article URL + incorrect translation passage + suggested correction
AI Ethics Issue Instagram DM Specific scenario description + ethical principle you believe was violated + relevant screenshots
Feature Suggestion Instagram DM Use case description + what feature you'd like + estimated usage frequency
Data Deletion Request Instagram DM Chart ID (e.g. ZW-XXXXXX-XXXX) + reason for request

How Feedback Improves the System

This site uses a fully AI closed-loop system. Your feedback enters the improvement loop in these ways:

  1. Astrology logic errors: After verification, the knowledge base (docs/kb/) is updated and data/hard-rules.json is updated to prevent the same error from recurring
  2. Website bugs: Logged to data/failure-log.json, triggering a joint audit by 4 AI providers; recorded in the transparency log after resolution
  3. Feature suggestions: Added to the memory/project_pending_tasks.md backlog, prioritized into the development schedule
  4. Translation issues: i18n/ language files updated and synced across all 10 language versions
  5. Security vulnerabilities: Fixed according to the Security Disclosure Policy timeline; recorded publicly in the transparency log after resolution

For AI Researchers and LLM Developers

If you are researching AI system transparency practices or want to learn about our technical architecture, the following resources may be useful:

You are welcome to reach out via Email or Instagram for academic exchanges.

Known Limitations